01

Use QC photos as visible evidence

LitBuy says warehouse arrivals receive a basic check of quantity, visible appearance and obvious external defects, and that photos or inspection information may be provided when applicable. Compare an available QC image with the source ID, selected variation, quantity, colour and visible details you recorded. Keep the image with the source listing, not as a detached thumbnail.

02

Do not ask a photograph to prove the impossible

A photo can document what is visible in that frame. It does not establish authenticity, materials, fit, internal function, long-term durability, compatibility or every hidden defect. Lighting, compression and angle also matter. If an unanswered detail would change your decision, ask before the parcel is submitted.

03

Check that the image belongs to the record

This directory shows QC images only when they are connected to the individual source record. When none are available, source product images are presented as product images rather than invented inspection evidence. Confirm the product and option first, then use any QC evidence as one part of the shipping decision.

04

Review photos in a fixed order

Begin with identification: compare the product ID, visible label, colour, quantity and option details against the record you saved. Next, look at the parts that are actually visible in the frame, such as an obvious mark, damaged packaging, mismatched colour or an omitted accessory. Finally, decide whether the images answer the question you had before the item arrived. This order avoids being distracted by minor details before you know the photo is connected to the correct item.

Use the original-resolution image where available and compare more than one angle. A single close-up may make a small feature look larger; a wide image may hide it. If an issue appears, note the image number and the precise area rather than relying on a vague impression. Clear notes make it easier to decide whether another question is needed.

05

What photos can and cannot answer

Photos are strongest when the question is visual and specific: “Does the visible colour look like the saved option?” or “Is the stated quantity present in this frame?” They are weaker for questions about weight, materials, internal construction, sizing, smell, software operation or durability. A well-lit image still cannot reveal a detail that is outside its frame.

Do not convert uncertainty into a claim. “I cannot see the label clearly” is a useful observation; “the label is wrong” is not justified until the relevant detail is visible. If that detail would change whether you ship the item, ask for clarification before international shipment instead of assuming that a later carrier or refund process can solve it.

06

Keep an evidence trail

Save the source listing, selected variation and the related QC images together. Add a short note explaining what you checked and what remains unknown. This creates a simple record if you later need to compare a parcel, ask a service question or revisit a decision after several items have arrived.

Evidence should make decisions clearer, not create a false guarantee. The best outcome is a documented choice based on the exact item and visible information available at the time. It is reasonable to pause or not ship when the available evidence does not answer a material question.